I have been an emotional mess since my dear girl, Chloe, passed away at midnight in my arms a few nights ago. I contacted Loyal Companion and took my girl to their crematorium and met Sara. Sara was very sweet, calm and so easy to relate to. Her professionalism, compassion and attention to detail was exemplary, and I knew I had taken Chloe to the right place. Little did I know Sara was taking in important details about the love of my life to put in their web site tribute of her. That was very touching! I met Kristin later for Chloe's private cremation and I could not have been treated more kindly and more emotionally supportive. Kristin knows this business well and how to help people who, like me, are in emotional upheaval go through the process of saying the final goodbye to a beloved pet. I was impressed with Panebaker's setting with two crematoriums, one for humans and a separate one for pets. The professionalism and dignity with which they conduct their business is in my opinion beyond reproach. Thank you Sara and Kristin!